Privacy Policy – Hotel Swastik Grand

Effective Date: 29-04-2025

At Hotel Swastik Grand, we respect your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you use our services, website, or make a reservation with us.

1. Information We Collect

• Name, phone number, email address
• Check-in/check-out dates and ID proof
• Payment information (through secure gateways)
• Browsing data via cookies (IP address, browser info, etc.)

2. How We Use Your Information

• To confirm bookings and provide room services
• To send booking confirmations, updates, and special offers (with your consent)
• To improve our services and ensure better customer experience
• To comply with legal obligations

3. Sharing of Information

We do not sell or share your personal data with third parties for marketing. We only share:

• With government authorities (when required by law)
• With payment gateways for secure transactions
• With staff and vendors under confidentiality

4. Data Security

Your data is stored on secure servers with encryption protocols. Access is restricted to authorized personnel only.

5. Your Rights

You have the right to access, update, or request deletion of your data by contacting us at reservation.hotelswastikgrand@gmail.com.

6. Cookies

We use cookies for better performance and analytics. You can manage cookie settings from your browser.

7. Changes to Policy

We may update this policy from time to time. Updates will be posted on this page.